Troubleshooting Kiwi 3 on Android

Thank you for supporting PLX and taking the time to troubleshoot. For Kiwi 3 troubleshooting instructions on iOS please click here.

Basic Troubleshooting

Please try the following troubleshooting steps:

1. Basic Light Test

a. Plug in your Kiwi 3 and start your vehicle.

b. Verify that the green PWR light is on and the blue BT light is flashing

2. Pair your Android phone with Kiwi 3

a. Go to Bluetooth Settings and select ’Scan’ / ‘Search’. Kiwi should appear under available devices.

b. Select Kiwi

3. Test Torque

a. Download and install Torque (Lite)

b. Open Torque (Lite)

c. Select the Gear icon in the bottom right corner of the screen.

d. Scroll down to ‘Settings > OBD Adapter Settings’

e. Select ‘Connection’ and verify that ‘Bluetooth’ has been selected.

f. Scroll down to Bluetooth Settings, select ‘Choose Bluetooth Device’, and select the Kiwi option

g. Torque should now connect to Kiwi 3 and your car’s ECU.

Still not working? Please contact customer support by clicking here or calling 408 745 7591.

Additional Apps

Torque

1. Make sure that your smart device can see Kiwi 3
   1. Open your Bluetooth Settings (On most devices go to Settings > Bluetooth)
   2. Hit ‘Scan’ or ‘Scan for Devices’
   3. Verify that your Kiwi is listed under paired devices
2. Troubleshoot Torque
1. Click the gear icon in the bottom left corner of the screen
2. Select Settings > OBD2 Adapter Settings > Choose Bluetooth Device
3. Select your Kiwi

Harry's LapTimer

1. Make sure that your smart device can see Kiwi 3
   1. Open your Bluetooth Settings (On most devices go to Settings > Bluetooth)
   2. Hit ‘Scan’ or ‘Scan for Devices’
   3. Verify that your Kiwi is listed under paired devices
2. Troubleshoot Harry's LapTimer
   1. Open Harry's LapTimer
   2. From the LapTimer main screen select Administration
   3. Select Settings
   4. Scroll to the bottom and select Expert Settings
   5. Check the box next to Use Bluetooth LE Sensors
      Harry's LapTimer should automatically connect within 10 seconds. If Harry's does not connect:
   6. Go to the LapTimer main screen and select Administration > Sensor List and make sure that Kiwi 3 is displayed under engine sensors. If you do not see this go to the Add Bluetooth icon at the top right corner of your screen and select Kiwi 3.

OBD Auto Doctor

1. Make sure that your smart device can see Kiwi 3
   1. Open your Bluetooth Settings (On most devices go to Settings > Bluetooth)
   2. Hit ‘Scan’ or ‘Scan for Devices’
   3. Verify that your Kiwi is listed under paired devices
2. Troubleshoot OBD Auto Doctor
   1. From the OBD Auto Doctor home screen select Connect
   2. Verify that Bluetooth is the selected Connection Method
   3. Under Bluetooth device select Search/Change
   4. Select Kiwi from the devices

OBD Auto Doctor should now connect with your Kiwi 3 and ECU.

OBD Car Doctor

1. Make sure that your smart device can see Kiwi 3
   1. Open your Bluetooth Settings (On most devices go to Settings > Bluetooth)
   2. Hit ‘Scan’ or ‘Scan for Devices’
   3. Verify that your Kiwi is listed under paired devices
2. Troubleshoot OBD Car Doctor
   1. Select the menu button at the top right corner of the screen and select Configuration > Connection > Connection mode > Kiwi 3
   2. Fully close and relaunch the app

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